Mark Ferguson Ide

 mailto:mark.ide@virgin.net

Personal Information

Qualifications 

Work Experience

Education 



 

Personal Information 

Date of Birth: 09 Jul 68, Status: Married, Children: Two, Health: Good, Nationality: British  

Objective 

Challenging supervisory position with potential for promotion. Working with and within the computer networking industry  

Summary of Qualifications 

Personal Information  |  Experience  |  Education  |  Top of Page  |  Bottom of Page 

13 Dec 00

Sylvan Prometric   
Oxford examination centre   

Passed Cisco CCNA exam.  

11 Dec 00 – 12 Dec 00

Cable & Wireless College  
Westwood Heath, Coventry   

IP security overview for technical staff course. Technical introduction to IP security  

02 Oct 00 – 06 Oct 00

Geo Train  
Maidenhead   

Cisco BSCN course.  Advanced operation and configuration of Cisco routers and switches.  

17 Jul 00 – 21 Jul 00

Geo Train  
Maidenhead   

Cisco ICND course.  Basic operation and configuration of Cisco routers and switches.  

20 Jun 00 – 23 Jun 00

Telindus Knet training centre  
Newbury   

Juniper M40 internet backbone router course covering

·        M40 architecture and configuration

·        Junos routing policy

·        Troubleshooting with JUNOS software

·        Traffic engineering using MPLS.  

05 Jun 00 – 06 Jun 00

Nortel Networks Training Centre  
New Southgate, London   

INM operators course.  Operations of the INM system to manage the Nortel TN64X, TN16X  add and drop multiplexers.  

07 Jun 00

Nortel Networks Training Centre  
New Southgate, London   

Trail Management for INM operators course.  Use of the Trail Manager application to provide SDH circuits on Nortel network elements.  

05 Jun 00 – 06 Jun 00

Nortel Networks Training Centre  
New Southgate, London   

INM operators course.  Operations of the INM system to manage the Nortel TN64X, TN16X  add and drop multiplexers.  

22 May 00 – 26 May 00

Nortel Networks Training Centre  
New Southgate, London   

TN64X operations & maintenance course.  O & M on the STM64 SDH add and drop multiplexer.

15 May 00 – 19 May 00

Nortel Networks Training Centre  
New Southgate, London   

TN4XE operations & maintenance course.  O & M on the STM4 SDH add and drop multiplexer and the associated EC1 management system.  

10 Apr 00 – 14 Apr 00

Nortel Networks Training Centre  
New Southgate, London   

TN1X operations & maintenance course.  O & M on the STM1 SDH add and drop multiplexer and the associated EC1 management system.  

20 Mar 00 – 24 Mar 00

Marconi Training Centre  
New Century Park, Coventry, CV3 1HJ   

MSH 80/84 O&M course.  Covering the operation and maintenance of the Marconi MSH 80/84 digital cross connect and the associated MV36/38 management system.  

29 Nov 99 – 30 Nov 99

Cable & Wireless College  
Westwood Heath, Coventry   

SDH introduction for technical staff course covering the theory of SDH.  

7 Jun 99

Defence Management Training Centre  
RAF Innsworth. Gloucestershire   

Principles of Project Management self study course.  

26 Apr 99 – 30 Apr 99  

GeoTrain  
Hemel Hempstead   
CISCO ICRC course.  Operation and configuration of basic Cisco routers.  

21 Jan 99  

Sylvan Prometric  
Oxford testing Centre 
Passed Microsoft Networking essentials exam .  

2 Mar 98 - 27 Mar 98  

Marlborough Communications Limited  
Dovenby Hall, Balcombe Road, Horley, Surrey, RH6 9UU   
Operation, maintenance and 1st line repair of the Rapidly Deployable Communications System (RDCS). A 1 kW HF transceiver site.  

7 Jan 98 - 16 Jan 98  

Marlborough Communications Limited  
Dovenby Hall, Balcombe Road, Horley, Surrey, RH6 9UU   
Component level repair on:  

  • TCS-5B Chirpsounder transmitter  
  • RCS-5B Chirpsounder receiver  
  • Operation of 4280A Chirpsounder transceiver  

12 Aug 97 - Ongoing  

DGICS Interactive Learning Centre  
BOD Bicester, Oxfordshire  
Self study certificates in:  

  • Networking Principles  
  • Transmission Media  
  • WAN Fundamentals  
  • LAN Fundamentals  
  • OSI Fundamentals  
  • Data communications  
  • Protocols and Internetworking  
  • Protocol 94  
  • Windows 95  
  • Windows NT4 Workstation  
  • Windows NT4 Server: Basic Configuration  
  • Windows NT4 Server: Directory Services  
  • Windows NT4 Server: Configuration and Administration  
  • Novell Netware 4.1: Accessing basic netware services  
  • Windows NT4 Server:: Managing users and groups
  • Windows NT4 Server: Sharing and securing network services
  • Windows NT4 Server: Monitoring and auditing resources
  • Windows NT4 Server: Managing printing
  • Windows NT4 Server: Network Configuration

13 Jan 97 - 11 Feb 97  

Standards and Training Flight  
TCW, RAF Brize Norton  
Brutus Course  

4 Dec 96 - 5 Dec 96  

Training Support and Education Centre  
RAF Brize Norton  
Instructional Techniques (Classroom Instruction) Course  

22 Jan 96 - 2 Feb 96  

Standards and Training Flight  
TCW, RAF Brize Norton  
RTTS Introduction course  

3 Jul 95 - 28 Jul 95  

Nortel Limited  
Nortel Training Centre, Maidenhead, Berks  
Meridian 1 switch technician course. Installation and maintenance of Northern Telecom's family of Meridian telephone exchanges  

20 Mar 95 - 31 Mar 95  

Trade Management Training School  
RAF Locking  
Trade Management 1 course  

6 Mar 95 - 17 Mar 95  

Airman's Command School  
RAF Halton  
General service 1 training course  

23 Jan 95 - 8 Feb 95  

No1 Radio School  
RAF Locking  
Assimilation Training. Introduction training to airfield radar's, airfield navigation aids and air defence radar's.  

22 Jun 93 - 25 Jun 93  

US Department of the Navy  
HQ AFCENT, CRSG/CLD, Brunnsum, The Netherlands  
PC Maintenance and repair course  

5 Nov 87 - 19 Jun 89  

No1 Radio School  
RAF Locking  

  • BTEC NC in Engineering  
  • Qualified in component level repair on UK/FRT 618 1 kW HF Tx  
  • Qualified in component level repair on H1140 1 kW HF Tx  
  • Qualified in component level repair on H1542 HF drive unit  
  • Qualified in board level repair on PRS 2282 HF receiver  
  • Qualified in basic fibre optic repair  

Work Experience 

Personal Information  |  Qualifications  |  Education  |  Top of Page  |  Bottom of Page 

Apr 01 – Present  

Cable & Wireless Global  
Network Operations UK & Europe, 26 red Lion Square, London, WC1R 4HQ  
Transition Manager  

  • Preparation and submission of business cases for drawdown funding. 
  • Driving the delivery of the European transmission and data service operations centers to align with a  new global operating model   
  • Preparation of project plans using MS Project 98 
  • Working with facilities, finance, operations, IT, procurement etc to ensure delivery and to overcome issues
  • Managing a £600k project budget, tracking status of PO’s and goods received.. 

Jan 01 – Nov 01  

Cable & Wireless Global  
Network Operations Europe, 26 red Lion Square, London, WC1R 4HQ  
OSS/BSS Implementation Manager  

  • Managing a team of 5 OSS specialists. 
  • Gathering European Operational requirements for OSS/BSS systems  
  • Feeding European requirements into the Global delivery agencies 
  • Working with the delivery agencies to ensure smooth and timely delivery of required systems. 

Jul 00 – Jan 01  

Cable & Wireless Global  
Network Operations Europe, 26 red Lion Square, London, WC1R 4HQ  
Development Manager IP Security  

  • Deputising for Director IP Operational Development, at VP meetings. 
  • Defining a training plan for my team   
  • Liasing with Global security teams 
  • Providing the interface between European Operations and acquired ISP’s in Europe. 

Oct 99 – Jul 00  

Cable & Wireless Europe  
Network Operations Europe, Waterside House, Bracknell, Berks  
Network Engineer  

  • Provisioning international circuits from VC12 to VC4, on Marconi MSH84 digital SDH cross connects using the MV36 element manager. 
  • Provisioning international circuits on the Alcatel 1661 & 1664 SDH add and drop multiplexer  
  • Providing team leadership functions for a group of 10 other engineers 
  • Implementing a Europe wide training program for 100+ engineers.  Defining the process for training, arranging with external training organisations to provide dedicated courses  
  • Standing in for the Manager of Network Operations at meetings. 

Nov 94 – Oct 99  

Field Communications Squadron  
Tactical Communications Wing, RAF Brize Norton  
JNCO  

  • Shift supervisor on exercises and operations. 
  • System engineering on transportable communications systems from all over the world back to the UK  
  • Maintenance and operation of voice and data circuits over satellite, HF, VHF, UHF, land lines, fibre optic and microwave links.  
  • Providing on the job training to new technicians 
  • System management and configuration of Meridian Option 11 switch. 
  • Setting up microwave relay heads. 

  

Operation Jural  
TCWDET Riyadh, Kingdom of Saudi Arabia  
NCO i/c Technicians  

  • Responsible for supervising three shifts of technicians. 
  • Providing Commander British Forces Jural with communications back to the UK using a tactical satellite ground terminal. 
  • Systems engineering and maintenance of : 
    • Telegraph 
    • Modems 
    • Multiplexers 
    • Telephones 
    • Facsimile 
    • Fibre optic WAN 

 

Operation Decisive Edge  
TCWDET Gioia Del Colle, Italy  
TCWDET Palermo, Sicily  
NCO i/c Technicians  

  • Responsible for supervising three shifts of technicians. 
  • Providing RAF detachments with communications back to the UK over land lines. 
  • Systems engineering and maintenance of: 
    • Telegraph 
    • Modems 
    • Multiplexers 
    • Facsimile 
    • Multiple data circuits 
    • LANS 
  • Liaising with local agencies to resolve faults on the land lines. 
  • Controlling mobile phone assets. 
  • Maintenance of UHF / VHF / HF ground to air communications. 

 

Operation Determinant  
TCWDET Libreville, Gabon  
Communications Specialist  

  • Providing secure voice and data transfer over land lines and inmarsat. 
  • Carrying out communications site survey in preparation for main body deployment. 

 

Engineering Co-ordination Section  
Field Communications Squadron, Tactical Communications Wing, RAF Brize Norton  
NCO i/c FCS Eng Co-ord  

  • Supervising a team of technicians to carry out scheduled servicing of all major squadron communications assets. 
  • Issuing and co-ordinating job cards. 
  • Liaising with external agencies to arrange repair of faulty RTTS equipment. 
  • Tracking major communications assets. 
  • Providing the squadron with an up to date technical library. 
  • Providing support for exercises. 
  • Testing of equipment due to be despatched to operational sites. 
  • Control of POL. 

 

Operation Deliberate Forge  
TCWDET Vicenza, Italy  
Technical Manager  

  • Providing Commander British Forces Italy with communications to the UK via land line. 
  • Providing RAFDET Aviano with communications to the UK over land line. 
  • Systems engineering and  maintenance of the following: 
    • Facsimile 
    • WAN 
    • Telephone 
    • Multiplexers 
    • Modems 
    • PC to PC data transfer 
  • Liaising with NATO communications staff and other RAF detachments for the installation and activation of data circuits. 
  • Controlling the mobile phone assets 
  • Supporting all stand alone PC's and detachments NT4 workstations. 
  • Controlling all hire cars 
  • Advising the commander on communications issues. 

Nov 91 - Nov 94 

Computer Sub-Section  
CRSG/CLD, HQ AFCENT  
Computer Maintenance Technician  

  • Component and board level repair of  
    • PC's  
    • Printers  
    • VDU's  
    • Plotters  
    • Peripherals 
    • Modems 
  • On site repair of users PC's throughout Europe  
  • Manufacture of PC's to users requirements 
  • Installation of PC's and LAN workstations  

Jun 89 - Nov 91 

 Ground Radio and Installation Squadron  
RAF Henlow  
Bench Technician  

  • Manufacturing of cables  
  • Installation of communications racks  
  • Populating printed circuit boards  
  • Manufacturing communications ancillary equipment  
  • Working with designers to overcome problems between design specifications and manufactured items  
  • Maintenance of station backup communications system  


 

All work carried out to AQAP1 standard  

Educational Qualifications 

Personal Information  |  Qualifications  |  Experience  |  Top of Page  |  Bottom of Page 

 

The Thomas Peacocke School  
Rye, East Sussex 

 

Date  

Level 

Subject 

Grade 

Jun 87 

O 

Business Studies 

C 

Nov 86 

Elementary 
A 

Word Processing 
Geography 

Pass 
E 

Jun 86 

O 
RSA 1 

Government and Politics 
Typewriting 

C 
Pass 

Jun 85 

AO 
AO 
O 
O 
O 

Geography 
Geology 
History 
Physics 
Economics 

C 
C 
C 
C 
B 

Jun 84 

O 
O 
O 
CSE 
CSE 

English Language 
Geography 
Maths 
Maths 
Physics 

C 
C 
C 
1 
2 

 

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